Purchase Options Cancellation Policy

Customers may cancel eligible purchase options or add-on services before an order has been dispatched.

Once an order has been processed or shipped, cancellation requests may not be possible. In these cases, customers may refer to our Returns and Refund Policy.

Extended warranties and optional add-on services may only be cancelled prior to activation or use.

To request a cancellation, please contact our team at:

Email: support@senior-solutions.com.au

or submit an enquiry through our website contact form.

Nothing in this policy limits your rights under Australian Consumer Law.