Terms of service

Terms of Service

Overview

This website is operated by Senior Solutions. Throughout the site, the terms "we", "us" and "our" refer to Senior Solutions. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

Products and Availability

We make every effort to ensure product descriptions, specifications and images are accurate. However, product colours, features and specifications may vary slightly from those shown on our website.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

Pricing

All prices displayed on our website are in Australian Dollars (AUD).

We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.

Orders

By placing an order, you confirm that the information provided is accurate and complete.

Senior Solutions reserves the right to refuse, cancel or limit any order at our discretion, including suspected fraudulent transactions.

Shipping

Delivery timeframes provided are estimates only and may vary depending on your location and freight carrier availability.

Senior Solutions is not responsible for delays caused by events outside our control.

Please refer to our Shipping Policy for additional information.

Returns and Refunds

Our Returns and Refund Policy outlines the conditions under which products may be returned and refunded.

Nothing in our policy limits your rights under Australian Consumer Law.

Warranty

Eligible products include a complimentary 12-month warranty against manufacturing defects under normal domestic use.

Certain consumable items are excluded from standard warranty coverage.

Please refer to our Warranty Policy for further details.

User Conduct

You agree not to:

  • Use the website for unlawful purposes;

  • Attempt to interfere with website security or functionality;

  • Submit false or misleading information;

  • Engage in fraudulent or abusive conduct.

Intellectual Property

All content on this website, including logos, text, images, graphics and design elements, remains the property of Senior Solutions and may not be copied, reproduced or distributed without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Senior Solutions shall not be liable for indirect, incidental or consequential damages arising from the use of our products or website.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available under Australian Consumer Law.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Customers are entitled to remedies for major failures and compensation for any reasonably foreseeable loss or damage.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon publication on this website.

Contact Us

For any questions regarding these Terms of Service, please contact us:

Senior Solutions

Website: https://senior-solutions.com.au

Email: support@senior-solutions.com.au